by Monika D'Agostino
Your company, your products, your commitment to customer service – all are very important components of the success of your business. Without all the features you offer, there would be no business! But all of them combined are not enough to sustain that business if you are not also selling value.
by Keith Rosen
Whether we create them ourselves or they are assigned by a manager, we all have sales goals. But when we focus too hard on the numbers, we can lose sight of the sales processes that we must perfect in order to achieve those numbers. In the end, focusing on improving our sales processes will ultimately lead to meeting and exceeding our goals.
by Strong Closer Editorial Team
The greatest pressure in sales is to close business as quickly as possible, to make this period’s numbers. That’s why we’re always being told to spend as much time on prospecting as closing to make sure we have deals to close next month, too. In this article, you will learn 10 techniques for making your numbers today while still paving the way for tomorrow.
by Strong Closer Editorial Team
You probably know that the first 60 seconds make all the difference in a sales conversation. It turns out that the same is true for customer service conversations. Every customer is different, and their needs when you first speak with them are different. What you say in the first moments of a customer service conversation can make all the difference in your ability to address their unique needs.
