- Targeting: Your Most Powerful Referral Marketing Strategy
- Getting Started Right With Your New Referral Prospect
- How to Exceed Customer Expectations – Part 2
- How to Exceed Customer Expectations – Part 1
- Introduction to a New Prospective Customer: You’ve Just Struck Gold!
- Turn Your Customer Service Intent Into Tangible Actions – Part 2
- Turn Your Customer Service Intent Into Tangible Actions – Part 1
- What Is the Complete Value of Buying From You?
- Your Customers Want To Give You Sales Referrals
- Three Ways to Build More Sales Referral Business
- What Do You Do With Stalled Referrals?
- Upgrade the Referral and Warm Up the Prospect
- In Referral Selling, the Relationship Is Everything
- Ask For Referrals In The Most Effective Way
- Giving Quality Referrals Brings Quality Referrals
- Calling Your Referral Prospects
- Listening: The Greatest Customer Relationship Builder
- Your Blueprint for Unlimited Sales Referrals
Bill Cates is an internationally recognized client-acquisition expert, author, and speaker focusing on the proven relationship marketing strategies. A successful entrepreneur, Bill started and sold two publishing companies. Turning his attention to help other businesses grow, Bill has written four best-selling books: Get More Referrals Now, Don’t Keep Me a Secret, Beyond Referrals and Radical Relevance.
Learn about the Cates Academy for Relationship Marketing
Free resources from Bill Cates
Email Bill at BillCates@ReferralCoach.com or call 301.497.2200